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After your purchase, everything is in your dashboard. Under "My Account" in the menu you can see your access and how long it runs.
Yes. You get free practice tests, no card needed. Create an account and start.
Describe the problem using the form above. The more precise, the faster we can help: what were you trying to do when it happened?
It depends on your German and what you already know. The catalog has 460 questions. With daily practice, one to two weeks is enough for most people. More in our guides.