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After your purchase, everything is in your dashboard. Under "My account" in the menu you can see your access and how long it runs.
Yes. You get free practice tests, no card needed. Create an account and start.
Describe the problem using the form above. The more detail you give, the faster we can help: what were you trying to do when it happened?
It depends on your German and what you already know. The catalogue has 460 questions: 300 federal questions plus 10 for your Bundesland, so 310 count for you. With daily practice, one to two weeks is often enough. More in our guides.